Choosing a professional cleaning company can be a daunting task. After all, it will be responsible for the maintenance of bathrooms and work spaces.
The professional cleaning company you choose should thoroughly understand your company’s cleaning needs. This requires active listening and careful evaluation.
What Is a Commercial Cleaning Company?
Let’s define what a commercial cleaning company is. A commercial cleaning company is a business-to-business cleaning vendor. They provide custom cleaning programs for businesses in most environments and industries, rather than residential cleaners. They typically provide cleaning services after hours to avoid interruption of business operations. However, many settings require cleaning during the day as well, such as common areas of high-traffic buildings. However, some environments, such as high-traffic buildings, may require daytime cleaning, especially in common areas.
Standard cleaning tasks often include trash and recycling removal, dusting, bathroom and kitchen cleaning, vacuuming, mopping, and other similar tasks. More advanced services may include commercial carpet cleaning, machine floor cleaning, and window cleaning.
A full-service commercial cleaning vendor can develop comprehensive cleaning programs tailored to your facility’s needs. This turn-key approach significantly reduces internal burdens and overhead for business and facility managers and their teams. So, how do you choose a reliable business cleaning vendor?
7 Things To Consider Picking A Commercial Cleaning Company
- Where They Are Located
When you choose a Commercial cleaning service, you want to make sure that they are already operating in your area. It is best to have a company that is headquartered near your business so that they can give you the unique service for the location where you are located. It is very difficult for a company that is headquartered one flight away to understand the specific needs or labor rates of your area.
- How Well They Pay Their Employees
One thing that most people don’t want to ask is how well a commercial cleaning company pays its employees. Always want to find a company that pays its employees a good wage, which can help attract and retain good help. Many times you get what you pay for and any service company is only as good as the people they hire.
- How Realistic Their Pricing Is
The final thing to ask yourself before hiring a commercial cleaning company is: is their pricing realistic? By getting multiple quotes for your building, you’ll want to check to see if they’re the same. If the offer sounds too good to be true, it is. Avoid contractors who cut corners and put your company’s health and safety at risk. The cheapest contractor today will likely cost you more money in the long run.
- Ask Around
One of the most effective strategies for finding a reputable commercial cleaning service is to get recommendations from trusted colleagues within your industry. Their insights can provide a solid foundation, helping you identify companies that have successfully served businesses like yours. Additionally, consider contacting friends or family members who own or manage businesses for further recommendations. A professional cleaning service is essential to maintaining a clean and productive work environment, and personal referrals can guide you toward a reliable partner.
- Read Reviews
The Internet is a valuable resource for researching professional cleaning services in your area. Search on platforms such as Google, Bing or Facebook to identify local providers. Reputable companies typically have many positive reviews from satisfied customers. Additionally, visit the website of the companies you are considering; these often include testimonials from past customers and detailed information for potential customers. This online research can help you make an informed decision when selecting a reliable cleaning service.
- Understand Your Business Needs
Every business has its own unique cleaning needs. When selecting a commercial cleaning service, it is important to choose a company that can meet your unique needs.
For example, the cleaning demands of a traditional office are quite different from those of a medical facility. In addition, the type of building your office is in will affect the tools and equipment needed to achieve optimal results.
Before contacting cleaning companies, take the time to assess your cleaning needs. This will allow you to clearly communicate your expectations to potential service providers, ensuring you find the right company for your business.
- Choose Experience
An effective way to assess a cleaning company’s capabilities is to inquire about their past clients. Companies with a proven track record of success are more likely to deliver great results.
When evaluating potential cleaning services, ask about their past clients and the length of those relationships. Focus on companies that have experience working with businesses like yours. Additionally, ask for testimonials from satisfied customers. Reputable cleaning companies typically have a loyal customer base, which reflects their ability to consistently meet and exceed customer expectations.
Pros of Hiring a Professional Cleaning Company for Your Business
- Professional cleaners use high-quality supplies.
- They provide a healthy environment for your family.
- Professional cleaners will work around your schedule.
- You enjoy a wide range of services.
- They can help you save money.
- They can help you save time.
- They are insured and bonded.
Cons of Hiring a Professional Cleaning Company for Your Business
While professional cleaning services offer significant convenience and efficiency, they do come at a cost that may not be feasible for everyone. However, given the competitive nature of the market, there are options available to fit various budgets.
“Finding a high quality and reputable cleaning service is hard to come by. Dutchman Facility Services not only met but exceeded our expectations. It is nice to know, there are still businesses that are dependable and passionate about service.”
Avoid These Mistakes When Choosing A Professional Cleaning Company
Effective communication between a professional cleaning company and its clients is important for several reasons. First and foremost, it ensures that the cleaning company fully understands your specific needs.
By actively listening to your preferences, concerns, and expectations, the cleaning company can precisely tailor its services to meet your needs. This open dialogue not only increases the quality of service but also builds a strong, collaborative relationship, ensuring that your expectations are consistently met.
Overpaying for Cleaning Services
When hiring a new service for your business, cost is one of the first things to consider. Although it may seem straightforward, it’s important to find the right cleaning service within your budget. This decision marks the beginning of a long-term partnership, so it’s important to choose a company that meets your financial needs now and as your business grows.
It’s equally important to make sure the cost is in line with the level of service provided. By comparison shopping, you can evaluate different companies, their rates, and included services to ensure you’re getting value for your investment.
Hiring a professional cleaning company is similar to hiring a contractor for a home project. It’s wise to get several quotes and compare them to find the best match for your specific needs and budget.
Underpaying for Cleaning Services
While overpaying is a common concern, underpaying can be just as risky, especially when hiring a professional cleaning company.
Service quality can vary greatly between providers, and while everyone appreciates a good deal, choosing the cheapest option may not always yield the best results. Be selective and take your time choosing a cleaning service.
Investing a little more in a service with excellent ratings is often a wiser choice. Make sure the company you hire meets all your needs and has a proven track record of doing a thorough, high-quality job. Spending a little more now can lead to greater satisfaction in the long run.
Failing to Vet Candidates
When hiring a company, it’s essential to prepare questions and clearly outline your needs. Unfortunately, many people make decisions without thoroughly vetting candidates. A good starting point is to review customer feedback, which can provide valuable information about others’ experiences.
Another important factor is how a cleaning company recruits and trains its staff. A lack of proper training or certification can result in poor and inconsistent services. Professional cleaning companies that use third-party certification programs ensure a high level of service consistency. Employees are trained and certified to deliver consistent, high-quality results.
Before selecting a professional cleaning company, check out their certification and the training programs offered to their employees. This due diligence will help you choose a service that meets your standards and ensures consistent, exceptional cleaning.
Failing to Read the Fine Print
Another important aspect of hiring a commercial cleaning service is reading the contract thoroughly. Many of us are guilty of signing a contract without fully understanding the terms, whether due to lack of time or the overwhelming nature of the technical terminology. However, it is important to avoid this mistake.
When entering into any contract it is important to know what you are signing. First of all, you should be clear on what you are paying for. A well-drafted contract with a professional cleaning company should clearly outline the services they will provide, to help prevent any surprises later on.
If you notice that the service outlined in the contract is not being carried out, the contract serves as a reference point to address the issue immediately. Not reading the contract thoroughly can leave you disappointed with the services you have agreed to pay for. Make sure all the services you require are listed and fully understood.
In addition, ignoring the contract can lead to missing out on important financial details like fees and cancellation policies. By fully understanding the terms, you can ensure a seamless experience with your new cleaning company. Also, be aware of the type of contract being offered, whether it is transactional or relational.
Hiring a professional cleaning service can be challenging given the variety of options available. By avoiding these common mistakes, you can ensure satisfaction and maintain a clean, well-managed space.
Conclusion
Choosing the right commercial cleaning service involves a careful evaluation of experience, methods, equipment, and service capabilities. Although the process may require time and diligence, its benefits are long-lasting, resulting in a clean, welcoming business environment. A true professional cleaning partner becomes an invaluable asset, contributing to the overall success and reputation of your business for years to come.
